Thank you for visiting Las Vegas Billiard Supply. We appreciate your feedback. If you have any questions or suggestions, our mailing address and email address appear below. If you are looking for something specific that you do not see on our site, let us know and we will try to find it for you. Las Vegas Billiard Supply, LLC 717 St. Joseph Dr, Suite 189 Saint Joseph, MI 49085 info@lvbilliardsupply.com Shipping Policy Las Vegas Billiard Supply, LLC offers Ground shipping on all orders. We choose our carriers based on type of shipment as well as destination. Our shipping fees are calculated based on your mechandise totals outlined below: Less than $50.00 = $7.95 $50.00 to $74.99 = $8.95 $75.00 to $99.99 = $9.95 $100.00 or more = FREE Ground Shipping Orders to Alaska and Hawaii, add $10.00 to the standard shipping amounts above. Return Policy You may return items within 30 days of receipt. All returned items must be in unused condition (cues must be unchalked). When your return of unused items is processed, Las Vegas Billiard Supply, LLC will issue a refund in the form the original payment was made. Shipping charges are not refunded. To return an item, please contact our Returns Department at returns@lvbilliardsupply.com to obtain a Return Merchandise Authorization (RMA) number. This RMA is very important in making sure we credit you appropriately. This RMA number must be clearly displayed on the outside of the box. Returns should be sent to: Las Vegas Billiard Supply, LLC, Attn: Returns, 717 St Joseph Dr Suite 189, Saint Joseph, MI 49085 League Player Special Offers If you are a League Player, you may be eligible for special discounts at LVBilliardSupply.com. To find out if you are eligible for a discount, send an email to info@LVBilliardSupply.com and include the type of league (i.e. APA, BCA, etc.) as well as the city and state where you play league pool. We will reply with any special offers available to you. Please note: Special offers are not retroactive. Any coupon or promo codes must be entered at the time of the order. Free Gift Offers Periodically, LVBilliardSupply.com will offer free gifts with the purchase of a product. We will make every effort to ship the free item(s) at the same time as the purchased product. Colors may vary based on availability. If the purchased product is returned according to our return policy, and the free item is not returned in unused condition, your refund is subject to a deduction equal to the prevailing sale price of the item(s) sent at no charge. The exception to this policy is the free Las Vegas Billiard Supply T-Shirt. Las Vegas Billiard Supply T-Shirts are yours to keep even if the purchased item is returned in accordance with our return policy.